I believe my client has EAP funding through Clearhead, what should I do?

If your client has EAP funding through Clearhead, they may be eligible for EAP/company funded sessions, as long as they have not exhausted their allocation. If they believe they have EAP sessions available they should cancel the self-funded session (if booking is already accepted and within the allowed cancellation window, they receive a refund minus the 5% card fee) and book again selecting ‘Employee, Members, EAP booking’ as the funding pathway. If they have already utilised available sessions and session extensions, they may choose to publicly fund sessions if EAP funding is not an option.

We’re always here to help with any questions you may have, contact us at: therapist-support@myclearhead.com