Is a client booking automatically confirmed?

Modified on Fri, 22 Dec, 2023 at 1:38 PM

No, it is not automatically confirmed. All booking requests are pending until you have reviewed them in your provider portal.

When a client books an appointment through Clearhead with you, you will receive an automatic email asking you to confirm the booking. You will need to login to your provider portal and confirm, decline or edit the appointment by navigating to "Appointments" section in the left-hand navigation panel.

Once you have confirmed the appointment in your portal the client will receive an automatic email alerting them that the appointment has been confirmed.

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article