How do I cancel an appointment

Click on Clearhead Appointment Calendar on the left hand side bar

Find the user's appointment and click it

A pop-up box with appointment details will show up

Click Cancel Appointment.

Select a reason for cancellation, the options are the following:
Need to reschedule
Not accepting new clients
I'm not the right fit
Therapy fee limit too low
Other

If you select the reason "Other", please type in the box provided the specific cancellation reason

If you select reason "Need to reschedule", please get in touch with the client to provide alternative times

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You can also reject an appointment from the Bookings screen:

Find the booking under the 'Confirmed' tab
Click on the booking card (click on the whitespace), this brings up the Appointment Details.
Then repeat Steps 3 - 6 above to cancel the appointment.