- Click on Bookings tab on left side of the screen
- Click on New Referral tab
- Click on red X button beside name of user
- Select a reason for rejection, the options are the following:
Need to reschedule
Not accepting new clients
I'm not the right fit
Therapy fee limit too low
Other - If you select the reason "Other", please type in the box provided the specific rejection reason
- If you select reason "Need to reschedule", please get in touch with the client to provide alternative times
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