How to Accept a Booking/Referral

Modified on Fri, 21 Feb at 4:31 PM

You will receive an email, notifying you that you have received a new booking.

Head to https://provider.myclearhead.com/ and sign in.

On the home screen of your Provider Portal you will see the new referral waiting for you:

Click 'click here to view'.

Click ✅ to accept the booking and press ❌ to decline the booking.
You may also click 'Reschedule' to select a new date and time.

If you don't have live calendar enabled you will also be able to set a date and time.

Bookings do expire, so please accept the booking shortly after you receive it as otherwise it will auto decline if we don't receive a response.

Note: You can also click on the booking to open up more details about the client and the booking.

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