What happens if the client accidentally books duplicate sessions via the checkout?

Modified on Wed, 25 Feb at 11:25 AM

If you see any duplicate ‘Public (Self Funded)’ sessions for a similar date and time, or duplicate booking requests with pending date and time, please contact the client before accepting to see which session time they would like to move forward with.

You will be able to reject the duplicate booking and the full amount will be refunded immediately, ensuring the client won't be charged twice.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article